Mahekal Beach Front Resort & Spa Playa del Carmen, Playa del Carmen ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Calle 38 Norte Con Zona Federal Maritima, Playa del Carmen, Mexico, 77710

Mahekal Beach Front Resort & Spa offers a unique blend of Mayan-inspired bungalows and luxurious amenities within a tropical beachfront setting. This 5-star Playa del Carmen hotel features multiple dining venues and a range of leisure activities, ensuring an engaging experience for families and travelers alike.

Rooms & Amenities

Guest accommodations at Mahekal Beach Front Resort & Spa include stylish bungalows and beach houses, many featuring thatched roofs, private terraces, and hammocks. Rooms like the Oceanfront King and Oasis Suite provide direct access to lush gardens or breathtaking sea views. All rooms include air conditioning and a private bathroom.

Dining & Culinary Experiences

Dining options at Mahekal are diverse and focus on local flavors. The signature restaurant, Fuego Restaurante y Cantina, features dishes prepared over open flames, while Las Olas offers ocean-view dining for breakfast and lunch. Guests can also enjoy casual fare at Itzi Pool Bar and Agave Bar, along with themed culinary events.

Leisure & Activities

Leisure facilities at Mahekal Beach Front Resort & Spa include several pools, the Revive Spa for treatments, and activities such as snorkeling and visits to nearby cenotes. The Sandbox provides a beachside spot for lounging and dining. For those interested in cultural experiences, the resort hosts traditional Mayan cooking sessions.

Business & Events

Business travelers can utilize Mahekal's event spaces, including the open-air Events & Meetings Pavilion, suitable for various gatherings. The resort also offers special rates on room blocks and catering services for events, ensuring all necessary amenities for successful meetings and social events.

“Nestled in the heart of Playa del Carmen, this hotel offers immediate access to the vibrant 5th Avenue and the stunning beaches, making it a perfect base for adventure.”view full review

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“An incredible resort with exceptional experiences and ambiance” view full review

Top location:Highly rated by recent guests(9.2)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

No parking available.

Wireless internet is available in public areas for free.

Other information

A buffet breakfast is served at affordable prices.

There are no extra beds provided in a room.

Pets are allowed on request.

English, German, Spanish, Italian

Year renovated:2011

Number of rooms:195

Former name

Shangri-La Caribe

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Oasis Room

Max:

2 persons

220 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

Check Prices

King Room

Max:

3 persons

305 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

Check Prices

King Room

Max:

3 persons

305 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center

Playa del Carmen4000 ft

Airports

Aeropuerto de Playa del Carmen (PCM) 1.7 mi

Cancun (CUN) 34.5 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fantastic Dining Experience

I enjoyed my meals at Fuego restaurant, where the local fish and octopus dishes were simply exquisite. The presentation was beautiful, and the atmosphere by the beach made every meal feel special.

Joyce83. USA, 2024-05-15Read full review on

Relaxing Spa Retreat

The Mayan experience ritual at the spa was a highlight of my stay! The soothing atmosphere and skilled therapists made for an lovely experience. I especially loved my session with Marisol, who was really good.

Barry2024. Canada, 2024-07-22Read full review on

Cozy Palapa Rooms

Staying in a palapa room was such a unique experience! It felt like a blend of luxury and the great outdoors, with comfortable bedding and a nice porch to enjoy the lush surroundings.

CharlesLovesTravel. UK, 2024-09-30Read full review on

Family-Friendly Activities

I was impressed with the variety of activities available for kids at the resort. There were engaging programs that kept my nieces and nephews happily entertained while allowing the adults to relax.

JamesAdventures. Australia, 2024-11-11Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Pool tables
Table tennis
Yoga class

Guest Parking

Dryer

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Outdoor dining area
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services

Spa & Leisure

Infinity pool
Plunge pool
Saltwater pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

AM/FM alarm clock

Location

Calle 38 Norte Con Zona Federal Maritima, Playa del Carmen, Mexico, 77710

Map view

Calle 38 Norte Con Zona Federal Maritima, Playa del Carmen, Mexico, 77710

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

4900 ft

Mall

Quinta Alegria Shopping Mall

3700 ft

Museums

3D Museum of Wonders

1.0 mi

Av. Benito Juárez

Los Fundadores Park

1.3 mi

Museums

Museo Frida Kahlo Playa Del Carmen

5200 ft

Gallery

Riviera Art Gallery

2300 ft

Gallery

La Galeria de Playa Art Gallery

2400 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

2600 ft

Beach

Playacar

3500 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

2800 ft

Night club

Coco Bongo

4900 ft

Avenida entre 24 y 34 calles 5a

Caminarte

3500 ft

Gallery

Tierra Huichol

3700 ft

Gallery

Galeria Luis Sottil

4200 ft

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

4300 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

4500 ft

Carretera Chetumal - Puerto Juare Playa del Carmen

Xavage Park by Xcaret

2200 ft

Aquarium

Aquarium Beach

4200 ft

Shopping Area

Plaza Las Americas

2600 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

5000 ft

Store

ME Dive Center

3500 ft

Beach

Playa Mamitas

3500 ft

Church

Nuestra Senora del Carmen Catholic Church

1.7 mi

Av.10 Manzana 144

The Union

3700 ft

Nearby

Beach

Mamita's Beach Club

1200 ft

Beach

Kool Beach Club

1800 ft

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

1200 ft

Albatros

Martina Beach Club

1200 ft

Beach

Shangri-la's Beach

800 ft

Shangri-la Caribe Beach Village Resort

800 ft

Restaurants

Luma taverna del mar

400 ft

Calle 38 Entre Albatros y Flamingo Condominio Pueblito Escondido

La Cueva del Chango

800 ft

38th Street Between 5ta Avenue And the Sea Zazil Ha

Trujillos Cantina de Selva

600 ft

Av 38 Mz 200 Lt 03 Colonia Gonzalo Guerrero entre Calle 1ra Note y Calle Flamingos

Fuego Restaurante y Cantina

600 ft

38th Street And Avenida Quinta Mahekal Beach Resort

La Carboneria

700 ft

Calle 38

PIOLA Playa del Carmen

800 ft

Av. 38 esquina 1ra Norte - Local 1 - Plaza Via 38

Amate 38

700 ft

Calle 38 Norte Mza 200 Lote 3 Local 2 Col. Gonzalo Guerrero Between 5th Avenue and The Sea

500 Gramos Grill

1500 ft

5ta Avenida Between Calle 34 and 38

Chez Celine

1800 ft

5ta Avenida Con Calle 34 Centro

Las Hijas de la Tostada

1100 ft

Av. Constituyentes Between 95 And 100

Hayko Sushi Playa

900 ft

Quinta Avenida Casi Esquina Con Calle 38 Manzana 151 Lote 10

Club de la Cerveza

1300 ft

Avenida Norte Manzna 4 Lote 5 Local 7c

Reviews and Ratings <br />

Feedback from previous guests about their experience.

86%

loved the resort and would return for another relaxing stay

8.6/10

Great

Rooms

8.4

Location

9.2

Service

9.4

Dining

8.0

4.5/5 based on 3308 reviews

#18 of 331 hotels in Playa del Carmen based on Tripadvisor

Eric

United Kingdom, February 2025

9.0/10

My stay at the resort was absolutely delightful! Nestled in a tropical paradise, it offered a blend of privacy and comfort. The rooms were spacious and well-kept, though I noted the walls could be thin; however, this didn’t detract much from my experience. The staff was incredibly warm and attentive! The location is perfect, just a short stroll to the vibrant Fifth Avenue, while also being right on the beach. Dining was a highlight with a fantastic selection, though I felt some options could be expanded. Overall, a serene yet lively experience that was definitely worth the price!

Rooms

8.0

The rooms were spacious and well-kept, featuring a lovely patio with hammocks, perfect for relaxation. I appreciated the ocean view from my room, although it was a bit noisy at times.

Service

10.0

The service was outstanding throughout my stay! Staff went above and beyond, from friendly greetings to quick assistance with any requests.

Location

10.0

The location is unbeatable, right on the beach and only a short walk to bustling Fifth Avenue, making access to shopping and dining very convenient.

Dining

8.0

Dining was an experience in itself, featuring a variety of delicious options at each meal. The fresh fruits and local dishes were highlights, although I felt Las Olas could improve its offerings.

Facilities

9.0

The facilities were well-maintained with beautiful landscaping and relaxing pool areas, providing a perfect place to unwind.

Charles

United Kingdom, January 2025

8.2/10

I had a lovely stay at this resort, with charming grounds and a wonderful beach view. The service was exceptional, and the pools were peaceful and relaxing. However, I did experience some issues with my room upon arrival, although the staff promptly resolved it. Overall, the place had a cozy ambiance, but be prepared for noise from the palapa roofs.

Rooms

7.0

The rooms were a mixed bag. My first room had some issues, but after being moved, the new room was cute and had a great view.

Service

8.0

The service was attentive and accommodating, especially when I had issues with my initial room.

Location

9.0

The location was beautiful, right by the beach with a lovely view, and not far from the vibrant streets of Playa del Carmen.

Dining

9.0

Dining was great, especially breakfast by the beach. The atmosphere made every meal enjoyable.

Facilities

8.0

The facilities were nice, with not overly crowded pools and a relaxing atmosphere near the beach.

Justin

United Kingdom, January 2025

9.4/10

Our stay at this hotel was absolutely delightful! The rooms were beautifully decorated and very clean, providing a perfect family-friendly atmosphere. We loved the multiple pools and beach access. The dining options were great, though some variety could be improved. Overall, the service was fantastic, with the staff going above and beyond to meet our needs.

Rooms

10.0

The palapa-style rooms were nicely decorated, clean, and featured a relaxing balcony surrounded by trees, providing a lovely ambiance.

Service

10.0

The staff was incredibly attentive, addressing all our needs and recognizing us by name, which made us feel special.

Location

10.0

The resort is ideally located right on the beach and just a short walk from the vibrant 5th Avenue, making it perfect for both relaxation and exploration.

Dining

8.0

The food was delicious with a great variety, although there could be a little more selection for breakfast at times.

Facilities

9.0

The facilities, including the four pools and beach access, were well-maintained and provided a wonderful place to unwind.

Gladys

United Kingdom, November 2024

9.0/10

My stay at Mahekal was a blissful experience with beautiful aesthetics and a cozy atmosphere. The staff truly made our time special, providing attentive service and making us feel at home. However, there are some small details that need improvement, such as room amenities and reservation processes at certain restaurants. Overall, it’s a delightful retreat that I would recommend without hesitation.

Rooms

9.0

The Palapa room was charming and comfortable, complete with a lovely outdoor area that featured hammocks - perfect for relaxation.

Service

10.0

The service throughout our stay was excellent. The staff at Fuego restaurant went above and beyond to ensure we had a memorable dining experience.

Location

9.0

Located just a short stroll from the beach and away from the busier areas of Playa del Carmen, the location felt peaceful yet accessible to town.

Dining

8.0

Dining at Fuego restaurant was a highlight, with delicious meals right on the beach. However, I think there could be a bit more variety in the offerings.

Facilities

9.0

The resort features three lovely pools and well-kept beach access, creating a great environment for relaxation and fun.

Cecil

United Kingdom, October 2024

8.0/10

Our family just enjoyed a delightful stay at Mahekal, which features stunning grounds and a laid-back atmosphere. We loved the charming, rustic room decor and the amazing beach views from our palapa. However, we faced some issues with our room reservation and the drinks were a bit on the weak side. Overall, it was a wonderful family vacation with some personal touches from the staff that made us feel welcomed.

Rooms

8.0

The room decor was lovely, with a modern yet rustic feel. We enjoyed the hammocks on the porch and the fact that we could hear the waves while we slept. However, it would have been nice if the plunge pool we expected was available.

Service

9.0

The staff were incredibly kind and attentive, going out of their way to make us feel at home. Special shoutout to Rogelio, who was genuinely welcoming and remembered our names, and Rosa at the front desk who helped plan our excursion.

Location

8.0

The resort is ideally located, just a five-minute walk to town where you can find shops and restaurants. While the public beach was sometimes crowded, we felt safe exploring the area.

Dining

7.0

Dining was good quality, with tasty options, but we found the drinks a bit weak and wished for more variety.

Facilities

8.0

The pool areas were relaxing and not crowded, perfect for unwinding after a day of exploration. The facilities were generally well-kept.